U.S. Federal Agency
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Department of Veterans Affairs

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This agency's goals, progress, and results

Read the key documents that describe what this agency wants to achieve, its performance to date, and what it plans to learn through research and evaluation

Strategic plan Performance plan & report Learning agenda
Mission

To fulfill President Lincoln's promise, “To care for him who shall have borne the battle and for his widow and his orphan”.

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Where is this agency headed?

Strategic goals are updated every four years and represent the broad outcomes and impacts an agency aspires to achieve over the course of an Administration's term. To advance those goals, agencies define more specific, targeted Objectives to complete.

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1

VA consistently communicates with its customers and partners to assess and maximize performance, evaluate needs and build long-term relationships and trust.

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2

VA delivers timely, accessible, high quality benefits, care and services to meet the unique needs of Veterans and all eligible beneficiaries.

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3

VA builds and maintains trust with Stakeholders through proven stewardship, transparency and accountability.

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4

VA ensures governance, systems, data and management best practices improve experiences, satisfaction, accountability and security.