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2YR Goal
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U.S. Department of the Treasury

Improving the Payment Experience

Goal leaders

Matthew Miller

Deputy Commissioner

Bureau of the Fiscal Service (USDT)

Timothy Gribben

Commissioner

Bureau of the Fiscal Service (USDT)

To achieve

Create a modern, seamless, inclusive, and secure Federal payment experience for the public that meets customer needs while reducing costs, expanding financial inclusion, and improving climate sustainability of Treasury’s operations. By September 30,2023, Treasury will:

  • Increase the electronic payment rate for Treasury-disbursed payments to 96.56% by the end of FY 2023, compared with 96.18% in FY 2021
  • Achieving this increased electronic payment rate would lead to an estimated reduction of 4.8 million checks
  • Increase the electronic payment rate for IRS individual tax refunds to 81.00% by the end of FY 2023, compared with 80.34% in FY 2021

Progress Updates
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