#CX
Trauma-Informed Design Approaches at HUD
By HUD CX Team | July 19, 2023Learn how HUD is supporting Priority 2 of the President’s Management Agenda Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience.” Continue Reading
Tagged as:
How a Small Team Modernized a Federal Website to Improve CX
By Performance.gov Team | July 11, 2023Read about how a small team modernized a federal website to improve customer experience. Continue Reading
Tagged as:
Mission #GovPossible: Meet the Changemakers Improving Federal Customer Experience
By Performance.gov Team | May 10, 2023Tagged as:
PMA CX Webinar Recording ‘Streamlining Service Delivery for Five Life Experiences’ Now Available
By Performance.gov Team | April 06, 2023Tagged as:
USAGov Tests Next Versions of USA.gov and USAGov en Español
By Performance.gov Team | March 08, 2023Learn how USAGov is reaching the public in new ways with beta.USA.gov and beta.USA.gov/es. Continue Reading
Tagged as:
Spotlight: USAID Improves Customer Experience for its Partners
By Performance.gov Team | January 11, 2023Learn how the U.S. Agency for International Development is supporting Priority 2 of the President’s Management Agenda: Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience. Continue Reading
Tagged as:
USDA's Commitment to Customer Experience
By Performance.gov team | November 09, 2022Read how the U.S. Department of Agriculture is working to improve customer experience (CX) both in support of the CX Executive Order and Priority Two of the PMA. Continue Reading
Tagged as:
Your Federal Front Door: USA.gov and USAGov en Español are Focused on the Public
By Performance.gov team | October 05, 2022The team leading USA.gov and USAGov en Español leverages data and user-centered design to meet their audience’s needs. Continue Reading
Tagged as: